Winley Electric is committed to delivering professional, responsive customer service that helps clients reduce costs and improve efficiency. We offer 24/7 technical support and customized solutions tailored to each customer’s needs:

Economical and efficient customized solutions

WINLEY attaches great importance to communication with customers and in-depth understanding of their specific needs. With more than 17 years of experience in the transformer industry, we can tailor economical and efficient transformer solutions for customers.

All-round technical support

WINLEY provides customers with all-round technical support, including product selection, drawing design, accessories selection, installation guidance, etc., to ensure that customers are worry-free during use.

Efficient and accurate delivery capabilities

WINLEY can provide accurate delivery commitments, complete high-quality products within the delivery period, and deliver them to customers in a safe and efficient manner.

Comprehensive after-sales service

WINLEY provides long-term product after-sales service support to ensure the long-term stable operation of the transformer.

Continuous improvement and innovation

WINLEY adheres to the principle of continuous improvement, constantly collects customer feedback, optimizes products and services, improves customer satisfaction, and continuously invests in research and development, and is committed to technological innovation and new product development to respond to market changes and new customer needs.

The production team of Winley Electric, the core force behind its transformers' quality and efficiency, boasts that 80% of its members have over 3 years of industry experience. It brings together professionals in electrical automation and mechanical design, plus certified senior technicians and quality inspectors, forming a full echelon covering technical guidance, production execution and quality control. Well-versed in standards like ANSI/IEEE/CSA/DOE2016/IEC60076, the team masters the entire process from design to final assembly and testing, and is proficient in operating automated production lines and intelligent testing equipment to realize real-time optimization of production parameters.

90% of our sales staff have been employed for more than 3 years, making them well-acquainted with product production processes—they can provide professional advice during sales and promptly address various issues for customers in after-sales service,meanwhile, Winley Electric offers customers 24/7 comprehensive technical support and customized solutions tailored to their actual needs, covering product selection recommendation, drawing design, accessory selection, acceptance support, transportation planning and installation guidance, all to help customers cut costs and boost efficiency with professional, efficient support.